hp laser jet pro m15 on mac OS X 10.10 not print

[Vlad20]

I connected via usb the printer hp laser jet pro m15 with mac OS X 10.10. Computer see printer, but when I send task for print no any reaction.

In system preferences several times reseted printer.

Disk utility are used too.

[ShlomiL]

Hi,

Is it an M15a or M15w printer?

Please be aware that the printer is supported on Mac OS X 10.11 or later versions, lack of drivers for your operating system will likely cause such behavior.

You may find the System Requirements listed below for both models of the series:

M15a

M15w

Shlomi

[Vlad20]

Thank you!

My model M15a.

I installed macOS Catalina 10.15.4. I tried to print, but the same situation. Computer see printer, but no printing.

I again in System preferences/Printers - removed and add printer. Situation the same...., no printing.

[ShlomiL · Accepted solution]

Can you successfully print a Configuration Report by pressing and holding the cancel button till the power light starts blinking?

https://support.hp.com/in-en/document/c05851564

Have you installed the printer drivers by following HP Easy Start?

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

Please let me know,
Shlomi