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‎11-06-2017 02:32 PM

HP Recommended
Product: Laserjet Pro 400 color M451
Operating System: Microsoft Windows 7 (64-bit)

Canot find any jams at all, It'll print page and then say open rear door and clear jam in output bin. Had everything out toners, paper tray. Checked flags in rear and all are moving fine. Performed nvram reset. still same issue i'm at wit's end here. 

If anybody has an answer that it will be great. 

2 people had the same question
1 REPLY 1

‎11-06-2017 03:16 PM

HP Recommended

Lets try.Check the e flaps on top of the machine where the paper exits the fuser unit.There are a flap on each side of fuser unit,these flaps activates the output sensor.Maybe one is stuck in the wrong position.Should this not be the case you will have to remove some cover to reach the fuser unit and clean the sensor.Hope this helps.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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