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‎04-13-2018 02:07 AM

HP Recommended
Product: HP LaserJet P2015dn
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I have an issue with my HP LaserJet P2015dn. Every 3 pages the printer prints a blank page. This is not a driver problem, the same thing happens when printing config pages using the green button.

 

Regards.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-13-2018 07:24 AM

HP Recommended

Try printing from Tray 1. You might have sticky Tray 2 solenoid issue:

 

https://h30434.www3.hp.com/t5/LaserJet-Printing/Multiple-page-feed-even-when-printing-test-page/m-p/...




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2 REPLIES 2

‎04-13-2018 07:24 AM

HP Recommended

Try printing from Tray 1. You might have sticky Tray 2 solenoid issue:

 

https://h30434.www3.hp.com/t5/LaserJet-Printing/Multiple-page-feed-even-when-printing-test-page/m-p/...




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‎04-13-2018 11:21 AM

HP Recommended

Solved.

 

1. Remove right cover.

2. Remove fan and gear housing.

3. Carefully remove solenoid spring and tab.

4. Clean tab and contact surface of solenoid.

5. Put tape (or similar) on tab in the region where it makes contact with solenoid.

6. Reassemble.

 

Thank you!

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