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‎01-05-2019 01:42 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit) 
Why can not I install the hp 402dn printer on a Windows 7 or 10 network?
But the admin user can print
 
1 REPLY 1

‎01-06-2019 01:11 PM

HP Recommended

@MEHR62

 

Good Day. A warm welcome to the HP community.

 

I reviewed the case regarding issues with the printer.

 

I will be delighted to assist you here. 

 

Let me ask you a few questions:

 

Are you getting any error messages?

Did you try any troubleshooting steps?

 

Let me know. 🙂

Barachiel
I am an HP Employee

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