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‎04-17-2020 08:03 PM

HP Recommended
Product: laser jet pro
Operating System: Microsoft Windows 10 (64-bit)

just bought printer and can not figure out how to scan to computer

1 REPLY 1

‎04-21-2020 03:27 AM

HP Recommended

Hi @grim2

Welcome to the HP Support Community. I'd be happy to assist you.

 

'Scan to computer' option is not supported on this model printer. You may use the full-featured driver to perform scans from the PC.

'Scan to computer' is a feature available on touch screen printers.

 

Click here to download the HP Full-featured driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

 

Refer to this document to know how to scan from your Win PC.

 

For more info on scanning, refer to the 'scan' section on the user manual.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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