lines and splotches on double sided prints

LanaBell · ‎10-24-2019

When I print a double sided print, or if I print multiple copies of a document that isn't double sided, I get lines and streaks and ghost printing left on my prints. If I only print one page, one sided, it prints fine. Or if I need more than one copy of a document, if I print one, then print a second copy instead of sending two copies at once, it prints fine. It's got me baffled and this is a new printer, just purchased in July.

Repairatrooper · ‎10-24-2019

Can you post a sample. Might be as simple as a wrong media type setting which prevents the fuser from getting hot enough during extended print jobs.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Create an account on the HP Community to personalize your profile and ask a question