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- HP Community
- Printers
- LaserJet Printing
- Re: m203dw Printer

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04-29-2020 12:49 PM
Hello. I've had the printer for two years. But now when I install a new toner cartridge, the printer starts to bang loudly and the new cartridge actually PUSHES the top door open and the printer malfunctions. I've tried reinstalling the cartridge and drum - no luck. thanks for your help.
05-06-2020 05:51 PM
Welcome to HP support community.
Perform a power reset
- Turn on the printer, if it is not already on.
- Wait until the printer is idle and silent before you continue.
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Wait at least 30 seconds.
- Plug back the power cable straight to a wall outlet and printer without any surge protector.
- Turn on the printer.
Update the printer firmware
Here are the steps:- Click here
You can also refer this HP document to fix this issue:- Click here
(Note:- Though the title of the documents is different, the steps should fix the issue)
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee