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‎02-05-2019 07:50 AM

HP Recommended

I am fighting  with a LJ Pro 400 M4521nw, is consistently jams as the paper gets about 2/3's of the way out of the fuser unit, I have tried a new fuser and pick up and sep rollers.  any ideas?

1 REPLY 1

‎02-05-2019 07:58 AM

HP Recommended

You might have a "sticky solenoid" problem.

 

See the following blog post for more info:

http://westhillprinters.blogspot.com/2011/12/sticky-solenoids.html

 

There are many threads on Sticky Solenoid floating around the HP community:

https://h30434.www3.hp.com/t5/LaserJet-Printing/HP-LaserJet-Pro-400-Color-M451NW-Paper-Jam-Error/td-...

https://h30434.www3.hp.com/t5/LaserJet-Printing/HP-m451-printer-Tray-2-jams-when-printing-from-manua...

 

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