• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Locked

‎02-05-2019 07:50 AM

HP Recommended

I am fighting  with a LJ Pro 400 M4521nw, is consistently jams as the paper gets about 2/3's of the way out of the fuser unit, I have tried a new fuser and pick up and sep rollers.  any ideas?

1 REPLY 1

‎02-05-2019 07:58 AM

HP Recommended

You might have a "sticky solenoid" problem.

 

See the following blog post for more info:

http://westhillprinters.blogspot.com/2011/12/sticky-solenoids.html

 

There are many threads on Sticky Solenoid floating around the HP community:

https://h30434.www3.hp.com/t5/LaserJet-Printing/HP-LaserJet-Pro-400-Color-M451NW-Paper-Jam-Error/td-...

https://h30434.www3.hp.com/t5/LaserJet-Printing/HP-m451-printer-Tray-2-jams-when-printing-from-manua...

 

Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.
HP M1136 multi paper pickup problem solve
HP M1136 multi paper pickup problem solve
westhillprinters.blogspot.com/2011/12/sticky-so...
HP Leserjet M1136 #HP That Process can apply any leserjet Printer, All leser printer use same paper pickup system
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.