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HP Recommended
HP LaserJet Pro 200 color MFP
Mac OS X 10.11 El Capitan

Hi

 

My  HP LaserJet Pro 200 color MFP M276n is printing randomly without any print order and printing some symbols etc as one line or two on each page and continues untill all paper in tray is finished even if i load more it can continue forwever.

 

I need identification of the problem and step by step solution please,

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Good day @egaytanli,


This is a great place to visit for Community and HP support! I would really like to be able to help you with the random printing issues.

 

If you haven't already, Repair the Disk Permissions and Reset the Printing System on the Mac:

Repair Disk Permissions:

Click on your desktop so that next to the Apple icon it says Finder, then click on Go (you will see this next to Finder after File,   Edit, and View).

Under Go, click on Applications.

In Applications, select Utilities.

In the Utilities folder, you will see Disk Utility, double-click this icon to open the Disk Utilities.  

Click on your Hard drive, then click on First Aid. Click Run to allow it to run.

Reset the Printing System:

 

Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.

 

Click the Apple icon and then click System Preferences.

Click Printers & Scanners.

Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.

Click OK to confirm the reset.

Type the correct Name and Password.

Click OK to reset the printing system.

Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.

 

Try these steps if the issue persists: Resolving Strange, Garbled or Illogical Text, Incomplete Printouts, or Missing Text or Graphics.

 

If the issue is resolved, your welcome to show your appreciation by clicking the "Accept as Solution" and the "Thumbs Up". Let me know how you make out. Thank you.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!

View solution in original post

1 REPLY 1
HP Recommended

Good day @egaytanli,


This is a great place to visit for Community and HP support! I would really like to be able to help you with the random printing issues.

 

If you haven't already, Repair the Disk Permissions and Reset the Printing System on the Mac:

Repair Disk Permissions:

Click on your desktop so that next to the Apple icon it says Finder, then click on Go (you will see this next to Finder after File,   Edit, and View).

Under Go, click on Applications.

In Applications, select Utilities.

In the Utilities folder, you will see Disk Utility, double-click this icon to open the Disk Utilities.  

Click on your Hard drive, then click on First Aid. Click Run to allow it to run.

Reset the Printing System:

 

Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.

 

Click the Apple icon and then click System Preferences.

Click Printers & Scanners.

Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.

Click OK to confirm the reset.

Type the correct Name and Password.

Click OK to reset the printing system.

Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.

 

Try these steps if the issue persists: Resolving Strange, Garbled or Illogical Text, Incomplete Printouts, or Missing Text or Graphics.

 

If the issue is resolved, your welcome to show your appreciation by clicking the "Accept as Solution" and the "Thumbs Up". Let me know how you make out. Thank you.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
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