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‎09-13-2019 12:31 PM - edited ‎09-13-2019 12:33 PM

HP Recommended
Product: LaserJet Pro MFP M225dn
Operating System: macOS 10.13 High Sierra

Trying to print two page double sided PDF. Claims out of memory, only prints front of first page after I press "OK"

 

I have tried removing and re-adding printer, I have tried unplugging power for several minutes. Printer is configured as network printer.

 

Config report says 256MBytes total, 121MBytes available. firmware datecode is 20180205

 

I also tried printing the document as single sided. First page comes out, then it claims out of memory. Pressing ok results in job cancelled.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-13-2019 12:37 PM - edited ‎09-13-2019 12:47 PM

HP Recommended

I just found the 20190716 firmware update, I will install that.

It appears the firmware update resolves the issue.

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1 REPLY 1

‎09-13-2019 12:37 PM - edited ‎09-13-2019 12:47 PM

HP Recommended

I just found the 20190716 firmware update, I will install that.

It appears the firmware update resolves the issue.

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