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‎10-04-2019 04:46 AM

HP Recommended
Product: hp laserjet p1102
Operating System: Microsoft Windows 7 (64-bit)

I was printing about 110 pages and on the 75th page the printer suddenly powered off. it might be due to over heating or the fuse got shot...either way, what is the solution as the printer is not even powering on.

1 REPLY 1

‎10-06-2019 05:55 PM

HP Recommended

@ahad2

 

Welcome to HP support community.

 

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet without any surge protector and printer.
  6. Turn on the printer.

If the printer turns on, update the printer firmware

Click here and refer this HP document for the steps.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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