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- paper tray won't go back in; cannot see anything that is pr...

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03-27-2018 01:15 PM
I pulled whole paper tray out by accident; no jams that I see; The stopper in front of tray moved and now I can't remember exactly where it should be and can't get tray back in no matter what I do.
Frustrated! This happened once before and somehow I fumbled around enough to fix it, but can't remember what I did. PLEASE help - a picture, video SOMETHING would be nice!
Shosh
03-27-2018 09:47 PM
Hello,
I understand you are not able to put the Input tray back . Please check the PDF link see this helps.
http://h10032.www1.hp.com/ctg/Manual/c02915276
http://h10032.www1.hp.com/ctg/Manual/c02915186
Although I am an HP employee, I am speaking for myself and not for HP. --Say "Thanks" by clicking the Kudos Star in the post that helped you. --Please mark the post that solves your problem as "Accepted Solution"
Thanks and Regards,
John_domnic.
Thanks and Regards,
John_domnic.
05-06-2019 05:21 PM
Hi all,
Please try this. The paper tray has 2 sizes, letter and legal. There is a small blue lever just to the right of center in the front of the tray that allows the tray to extend out of the machine. Hold the inside side of the tray and press the button towards the front. Slide the front of the tray back towards the back of the tray until the size locks. That should make the tray the right size to look like it fits into the machine correctly.
Dovid
I work in Laser Jet Printing ((;-)>
The opinions expressed here are my own and not those of HP. Kudos are always appreciated if I have helped you.