password reset laserjet pro 200 m276nw

[BerniB68]

My colleague left the company and didn't share the password of his printer - could anybody please support me to get access to the printer.

Thank you!

[DavidSMP]

Hi @BerniB68,

Good Day! Thanks for showing an interest in the HP community. I reviewed the post regarding not able to connect the printer to the network because of password issues.l.  I’ll be delighted to assist you with this. 🙂

You are a valued HP customer and we appreciate you greatly for doing business with HP. I have reviewed the situation and it is paramount that we address your issue. Superb and brilliant diagnosis of the issue were done before posting.

I would require more information in this regard to assist you better.

• Did you perform a factory reset on the printer?
   
• For a start please restore the printer to factory defaults by visiting this link It is the user guide. Please visit page# 152 to do it. This restores the printer to factory defaults.
• Then try to connect the printer to the network via this link Please check if this fixes the issue.

If it does not I will send you a private message to perform an NVRAM on the printer later if this does not work. Please keep me posted about how this went. I will keep a watch for your reply.

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂  Please reach out for any issues and I'll be there to assist you.  🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. 🙂

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.  🙂

Take care now and have a splendid week ahead. 

[BerniB68]

Dear David,

Unfortunately, I cannot enter the Service Menu, due to the password protection to restore the printer.

Bests,

Bernd

[DavidSMP]

Hi @BerniB68,

I reviewed the post. Thanks for the quick response. 🙂  No issues. I will send you steps on how to perform an NVRAM reset as a private message.  

Please keep checking your private messages on HP forums. That should do the trick for you.

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂  Please reach out for any issues and I'll be there to assist you.  🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. 🙂

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.  🙂

Take care now and have a splendid week ahead. 🙂

[DavidSMP]

Hi @BerniB68,

I have sent you the steps. please review the private message on Hp forums.

Cheers,

David

[BerniB68]

Dear David,

it worked just fine with a NVRAM reset on the printer.

Thank you very much!

Cheers,

Bernd

[DavidSMP · Accepted solution]

Hi @BerniB68,

I read the post. Boy! I am mighty glad for you. You've been simply superb to work with.:)

You've been simply fabulous to work with, considering your technical expertise and exhaustive technical skills. 🙂  It has been an absolute privilege to share this platform with you. 🙂 Trust me, I've done all I can to assist you, by keeping your best interest in mind. 

I honestly hope the printer works great and stays healthy for a long time to come. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

You take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂