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‎12-08-2019 08:25 AM

HP Recommended
Product: HP Laserjet 1006P
Operating System: Microsoft Windows 10 (64-bit)

I have windows 10 OS.  All of a sudden whenever I send print jobs, (wifi) it shows 'printing-error' and the job sits in the queue.  I have done everything suggested by HP as well as other sites. The printer is connected to my desktop in the basement. 

2 REPLIES 2

‎12-08-2019 08:33 AM

HP Recommended

You want to check the driver on your PC. There is a good chance that the port that was configured is a WSD port. These do not provide reliable communication. Configure the printer with a static IP address by either reserving an address on your router or manually program an address, and then configure the port on the driver manually with a standard TCP/IP address using the static address of the printer.

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‎12-10-2019 12:36 PM

HP Recommended

Sorry I didn't explain properly.  The setup is like this: My son has the desktop with Ethernet installed and the printer is attached to it.  I access the printer via wifi.  It was working fine until a few days ago.  I am not aware of any software updates.

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