Solved: print faded on the left side - HP Support Community

Giada1 · ‎09-19-2018

Hello everyone, I have a HP LaserJet Pro M12w but, on the left side, faded print. I have performed the cleaning many times and also used the appropriate application (hp print and scan doctor). What should I do ? Thank you !

Copier-Pro · ‎09-19-2018

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.

It might be that the toner cartridge is faulty or close to empty.Or it can be a dirty laser unit.Maybe try to remove the toner and give it a little shake and retry the print.Should there be a difference then replace the toner cartridge.Should there be no difference i think that the laser unit is dirty.

Hope this helps.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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View solution in original post

Copier-Pro · ‎09-19-2018

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.

It might be that the toner cartridge is faulty or close to empty.Or it can be a dirty laser unit.Maybe try to remove the toner and give it a little shake and retry the print.Should there be a difference then replace the toner cartridge.Should there be no difference i think that the laser unit is dirty.

Hope this helps.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################

Valsimot · ‎09-19-2018

What is your toner level?

Remove toner gently shake it 5-6 times left-right insert toner back in and print something for a test. If the print quality after shaking toner is good then your toner is close to empty and you will need to get a new one.

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Giada1 · ‎09-20-2018

Thank you ! It works but i don't think that my toner is close to empty because it's new!

print faded on the left side

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