11-24-2019 10:00 AM
All 4 toner cartridges have been recenty replaced and are full. Print jobs have started having a wide margin of yellow on one edge of paper. Printer has done cleaning operation.
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11-24-2019 11:04 AM
If you are getting a stripe of one color on the page then likely you have a defective cartridge matching the color. Does not matter that they are all new, cartridges fail. Remove the cartridge and look at the drum unit. If there is a mark or toner on the drum that matches the defect you know for sure that they yellow cartridge is bad. If it is an OEM HP product, contact HP and they will replace under warranty. If it is 3rd party or reman you will need to contact the people you bought it from and hope that they are a stand up company that backs their product.