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Also keep in mind that when loaded with legal paper the tray does not close flush but sticks out about 2 inches.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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If the paper lies flat in the tray but buckles when you insert it, it sounds like the tray is not locking in the legal position. Post a couple of pictures of the tray and what is happening and maybe something else will become obvious.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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The tray sticks out this far when you load legal paper and insert the tray, this is normal, if you try to insert tray till flush it will buckle the paper as you describe
To lock tray in legal size you press lever 1 and pull the back of the tray until it stops. This physically makes the tray longer to accommodate legal paper. Lever 2 moves the back stop back to set the paper stop properly as well. Look for the marks inside the tray.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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