• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended

I just changed a new router and my printer will not accept the routers new password. 

 

I reset the printer but no sucess?

 

Any suggestions

5 REPLIES 5
HP Recommended

Hi @ctony8a

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I understand that you changed the Router and the Printer is not accepting the New Password.

 

Are certain that you are entering the correct password?

 

I'd like to help.

 

Please provide me with the Printer Model or Product Number.

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you. 🙂

 

 

KrazyToad
I Am An HP Employee

HP Recommended
Hi krazytoad. Yes it is the exact same username and password.

It is a laser jet 200 276
HP Recommended

@ctony8a wrote:

I just changed a new router and my printer will not accept the routers new password. 

 

I reset the printer but no sucess?

 

Any suggestions


Replacing/reconnecting/changing your wireless router, try here. 

 

http://www8.hp.com/us/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html

 

* Reset your printer back to Network Defaults.  Then run the Wireless Setup Wizard to connect.  Both can be accessed from the front panel or computer.  If no front panel for configuration, you must use your Printer USB cable to connect.  You can also try the WPS method if your router/printer supports this only if the Wizard or Printer USB cable is not available.  Read your User Guide for info.

 

* Wireless printers only connect to the 2.4G band in your router.  The router must have the 2.4G SSID band enabled with a different SSID name than your 5.0G SSID band in your router.

 

* Set router to a fixed wireless channel like 1, 6 or 11, never ‘auto’.  Try channel 1 first then the others one at a time. 

 

* Make sure printer and router are at least 5 feet apart. 

 

* Make sure IPv6 is disabled in the printer.

 

Make and model of modem and router?

 

However if you have a Gateway (modem+router) device, all Gateway devices are terrible for wireless connectivity.   If this does not work, suggest you think about putting that gateway device in full bridge mode and install your own high quality router that YOU have full control over. 

HP Recommended

I had this same problem last week.  Cable company gave me a new modem.  After three days of trying everything it was suggested that I exchange the "Technicolor" modem for an "Arris" modem.  Did it, and the printer now works.

HP Recommended

I bought a printer model hp 2600 Im trying to registered the printer with the cell phone connection and I cant.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.