Solved: Re: printer - HP Support Community

Sirius_R136a1 · ‎10-10-2016

Hi Sir
I want some support from you . I have a LaserJet Pro 400 color MFP m475dw
and when i turned it on . i show masseage Like This { error memory supply 10.1002 }
how can i fix this problem Sir

Cold-print · ‎10-10-2016

Hello Sir,

The error you are exposing is an issue with one of the toners.
The magenta to be specific.

In this case, the recommended action is to replace the magenta toner with an HP original.

Regards,

I am an HP employee

Say thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.

View solution in original post

Cold-print · ‎10-10-2016

Hello Sir,

The error you are exposing is an issue with one of the toners.
The magenta to be specific.

In this case, the recommended action is to replace the magenta toner with an HP original.

Regards,

I am an HP employee

Say thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.

Sirius_R136a1 · ‎10-13-2016

hi cold-print
Thanks a lot about the inforamtion .
and i want to give you a kudo but i don't know how . cause i'm still new in this site and i have 2 badges only .
again Thanks a lot
Regards

Cold-print · ‎10-13-2016

Hi Sirius,

Great to hear it worked, and you solved the issue !!

I am also somewhat newie!

Here on this Discussion board, you can find the most common "How To´s"

http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/bd-p/Hello

We hope you enjoy our HP Support Forum, and expect to see you around sharing your knowledge, or asking any concerns.

Regards,

I am an HP employee

Say thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.

printer

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