problems with the driver installation

[Vados_a]

I tried to install the driver from the official hp website, but there was a problem preparing to install the software on my computer. I don't understand what the problem is

MSIExec command:/i:C:\HP_laserjet_pro_MFP_M125-M126\Setup\COre\SIPM_64\HpTcpMon64.msi" /qn REBOOT=ReallySuppress

Path: <empty>

Return code: 1601

[Raj1788]

@Vados_a

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

I see you are facing difficulties in installing the drivers.

Need not to worry, let's Let's try to fix this issue by doing a clean install and then install the HP LaserJet Pro MFP M125/126 Series Full Software and Drivers. 

Follow the steps mentioned below:

First, unplug the USB cable from the printer is present.

Go to Control panel - Programs and feature - Select your HP printer entries and uninstall them.

Now go to Control panel - Devices and printer - Select all the printer entries and remove the device.

Restart your computer.

Click the bottom-left Start button on the desktop, type device manager in the search box and tap Device Manager on the menu.

Once in device manager, click on the view tab in the top & choose "Show hidden devices".

Then from the device manager list, check the entries under "Printer" - If there are any entries, please right click and choose "uninstall" - In the confirm device un-install pop-up, make sure you select the box which says "Delete the driver software for this device".

Also, check the entries under "printer queue" and "imaging devices" and repeat the same exercise. 

Delete any printer entry or any entry which says "Unknown device".

Once done, close device-manger. 

Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.

Under print server properties, go to drivers - remove any entry there as well. Again, go to Run window, type - "c:/programdata" - Go to Hewlett Packard folder, remove any printer related folders & files.

Once done you can try cleaning out your temporary files and cached files. 

You can try using automated applications like some cleaner software's that you can download from the internet.

Now restart your computer again. Open the Run window again, type "services.msc" and press ok to get services window. Scroll down to "Remote Procedure Call (RPC)" - right-click and go to properties. 

Make sure the service is started and startup type is "Automatic".

Now scroll up and go to "Function Discovery Provider Host" - right-click and select properties - Change the startup type to "manual" and start the service.

Repeat the same exercise on "Function Discovery Resource Publication" as well.

Then, click on this link: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-laserjet-pro-mfp-m125-series/5396664/s... to download and install the printer driver.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)