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- HP Community
- Printers
- LaserJet Printing
- "Printer Door Open" Error Message

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02-06-2019 07:17 AM
Sometimes after printing several pages I get an error message "Printer Door Open" and it isn't open. I realize my printer is several years old but it still work good otherwise. Is there a solution to this message.
02-06-2019 11:21 AM
Your printer has sensors that detect teh status of certain parts. If the printer thinks a door is open, but it really isnt, then that sensor is defective. The only fix is to swap or repair the sensor.
There are many kinds of sensors on a printer. Most commonly the sensors for doors have a mechanism that needs to be pressed down to register the door as closed. You could jam something into that sensor to fool the printer as a quick or temporary fix. But if the sensor is bad, it will have to be replaced.
Individual part numbers can be found in Service Manuals, but something like a door sensor might only be available as an accessory to a larger part. In that case it might be easier to bring it into a printer repair technician and ask for a quote then to fix it on your own. They might have an extra sensor or another quick fix that will allow you to keep the current printer for a while longer.
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