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HP Recommended
Laserjet pro 200
macOS 10.14 Mojave

error message "remove shipping locks".  how do I clear this error messgae.  Locks have been removed

1 REPLY 1
HP Recommended

If all the shipping material(s) have been removed from the printer and toner cartridges, I have seen where a defective toner cartridge will also cause this.

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