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HP Recommended

does anyone know what is causeing these marks on every print??unnamed (1).jpgunnamed.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Those repetitive defects are caused by a failed fuser assembly and you will need to replace it. It is possible that the defect on the right side of the page is caused by a label stuck to the fuser but the defect on the left side is consistent with a failed film on the hot roller.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

1 REPLY 1
HP Recommended

Those repetitive defects are caused by a failed fuser assembly and you will need to replace it. It is possible that the defect on the right side of the page is caused by a label stuck to the fuser but the defect on the left side is consistent with a failed film on the hot roller.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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