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- HP Community
- Printers
- LaserJet Printing
- reset device password laserjet m521
Create an account on the HP Community to personalize your profile and ask a question
01-27-2016 06:46 AM
Hey there,
I have a LaserJet MFP 521 series and a lost the admin password key, therefore I can neither reset factory defaults nor access admin menu to change my network configuration. Does anybody knows a way around this problem?
09-20-2017 11:19 AM
A super NVRAM init will clear the password. Reference this video you can see where to press and how to get it to start a super NVRAM init or permanent storage init. You might need to re-setup the scan to email and other settings that were previously set on the device.
https://www.youtube.com/watch?v=ZFGmRZVFMd0
09-29-2019 04:07 PM
My problem is not a password reset, but I did try this. All the printer will do is display a flashing ready and alert light with a steady on question mark light. It will print an engine test. It will not even connect to a PC via USB. How to I get information on repair options directly with HP?? I would like information on a exchange repair option. Thank you, John