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‎12-12-2019 12:17 PM

HP Recommended
Product: laserjet CP1025nw
Operating System: Microsoft Windows 10 (64-bit)

scanner error message on hp1025nw

1 person had the same question
1 REPLY 1

‎12-14-2019 01:56 PM

HP Recommended

Hi @Merle3

Welcome to the HP Support Community. I'd be happy to assist you.

 

According to the printer specifications of HP LaserJet Pro CP1025nw Color Printer, this printer does not support scanning/copying. It is a single function unit.

 

When do you get this error?

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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