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‎10-04-2019 06:22 PM

HP Recommended
Product: Laser Jet Pro MFP M130nw
Operating System: Microsoft Windows 10 (32-bit)

I want to scan some 1 sided documents, 10 pages. I only downloaded the Quick Start. Apparently, there is a HP Printer Assistant that is needed. But I can't find where to get it. When I go to hp.com/support/ljM129MFP, the site won't even load, takes too long. This is very disappointing because I needed to send scan documents 2 hrs ago. I don't find the directions helpful. So where do I get HP Printer Assistant and how do I simply scan. The YouTube document just started out like everyone had the HP Printer Assistant. Please send full directions asap. 

Thank you,

Ellie

1 REPLY 1

‎10-05-2019 01:32 AM

HP Recommended

You need to download the Full Version software installation to get the scanning utility loaded on your computer. The basic installation won't get you what you need.

HP LaserJet Pro MFP M130nw/M132nw/M132snw Full Feature Software and Drivers

https://support.hp.com/us-en/drivers/selfservice/HP-LaserJet-Pro-MFP-M130-series/9365370/model/93653...

 

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