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HP Recommended
Laserjet Pro MFP M28-M31
Chrome OS

After a storm my router was destroyed.I have received a new router and need to know how to setup the printer to work with it.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@schoolrunjoe, Welcome to the HP Support Community!

 

What is the exact model/product number of the printer you are using?

Refer to this document to know how to find the Product number.

 

Print a Network Summary report to check if the printer is on the network

On the printer control panel, press and hold the Start Copy button , and then release it when the Ready light  blinks.

The Configuration Report and Network Summary print.

 

If the printer is not on the Wireless network, use the WPS method to connect the printer

Refer to this document for instructions.

 

Once the printer is on the wireless network, refer to this document to know how to print from Chrome OS

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@schoolrunjoe, Welcome to the HP Support Community!

 

What is the exact model/product number of the printer you are using?

Refer to this document to know how to find the Product number.

 

Print a Network Summary report to check if the printer is on the network

On the printer control panel, press and hold the Start Copy button , and then release it when the Ready light  blinks.

The Configuration Report and Network Summary print.

 

If the printer is not on the Wireless network, use the WPS method to connect the printer

Refer to this document for instructions.

 

Once the printer is on the wireless network, refer to this document to know how to print from Chrome OS

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

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