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HP Recommended
color laser jet Pro MFP M477fn
Microsoft Windows 7 (64-bit)

How can I program my printer to print up the time/date and FAx number of the destination after the FAX is completed automatically or must I always have to ask fotr it?  My old fax machine printed all informatin automatically. 

 

Thank you for any help. Regards,  Syl

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, @sylg35 - Hope you are well 🙂

 

Thanks for your continued participation in HP support forums! I will be glad to be of your assistance!

 

I understand that you are looking for a fax confirmation report to make sure the fax is sent. You need to turn on the fax confirmation to enable this feature. Try the steps below:

 

  • From the Home screen on the product control panel, swipe until the Setup menu (Gear icon) displays. Touch the Setup icon to open the menu.
  • Open the Reports menu.
  • Find the Fax Reports. Turn on the "Fax confirmation" to enable the feature.

 

That should do the trick. But if the "Fax reports" is not present under the report menu, check the option under the "Fax setup" options.

 

Please let me know if this resolves the issue, or if you require further assistance.

Have a great day 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

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DVortex
I am not an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

Hello, @sylg35 - Hope you are well 🙂

 

Thanks for your continued participation in HP support forums! I will be glad to be of your assistance!

 

I understand that you are looking for a fax confirmation report to make sure the fax is sent. You need to turn on the fax confirmation to enable this feature. Try the steps below:

 

  • From the Home screen on the product control panel, swipe until the Setup menu (Gear icon) displays. Touch the Setup icon to open the menu.
  • Open the Reports menu.
  • Find the Fax Reports. Turn on the "Fax confirmation" to enable the feature.

 

That should do the trick. But if the "Fax reports" is not present under the report menu, check the option under the "Fax setup" options.

 

Please let me know if this resolves the issue, or if you require further assistance.

Have a great day 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended

Thank you SO much! It accepted all the steps that you mentioned. There were several options and I will not know until I send the next fax but I know how to input information now.

 

Thanks again!  Syl

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