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HP Recommended
HP Officejet Pro Printer 8710
Microsoft Windows 7 (32-bit)

After l made a 4x6 photo on my HP Officejet Pro 8710,  when l copy from the glass, it takes a minute for 1 copy. It is like I’m printing a color picture. It prints fine from my computer. It sounds like it could be a setting on my printer. I’m having a hard time finding type of paper on the printer, as it may be photo paper.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @SR1955,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the printer is printing slow.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

 

  • When was the last time the printer was working fine?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Meanwhile, follow the steps in the below article and check if it helps.

 

http://hp.care/2AWazP5

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @SR1955,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the printer is printing slow.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

 

  • When was the last time the printer was working fine?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Meanwhile, follow the steps in the below article and check if it helps.

 

http://hp.care/2AWazP5

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Yes, this was helpful.  I changed the paper to  plain, it was on photo. that solved thie issue.

 

Tha nks

HP Recommended

Hi @SR1955,

 

Perfect, I am really glad to hear that!

 

If any other questions arise, please feel free to write back to me.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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