-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- LaserJet Printing
- the printer won"t print, just keeps going around in circles

Create an account on the HP Community to personalize your profile and ask a question
12-17-2018 10:09 AM
A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries.
Most of the printing issues can be resolved by performing a simple power cycle.
Here is how to do it:
1.) Make sure this printer is plugged into a direct wall, not a surge protector
2) Remove all of your ink cartridges from the printer and close the door
3.) Turn off your iPhone,PC , Printer and Router.
2.) Unplug the power from the back of router, wait for 10 -15 seconds.
3.) Connect the power cable back to router, turn on the router first. Wait till the router to initialize.
4.) Turn on Printer, PC and iPhone
6.) ) Wait for the printer to turn on completely, then install the ink cartridges.
7.) Try to print.
Let me know how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
I am an HP Employee