unpleasent smell since changing the fuser unit

[Tiz2]

Hi Everybody,

I've recently changed the fuser unit on my HP Colorlaserjet Enterprise M552 Printer. Since then everytime I print i have to leave the Office becuase of a very strong smell. Even if I only print 3-4 copies the odour is pretty strong. Is this normal after changing the fuser unit or could there be a Problem with the new Piece?

thanks a lot for your help

KR

[Valsimot]

A very strong smell is not normal. New fuser might have a smell, but after a few pages, it's gone.

Is the new fuser genuine HP spare part of refurbished or aftermarket? Is the old fuser still working, you are 100% sure that smell is coming due to the new fuser? The paper if isn't stored properly can have a smell when passing trough new hot fuser.

[Tiz2]

thanks for your answer.

yes, the spare part is genuine HP.

the old fuser is still working, i placed that one back in and the smell is fully gone. So i think the smell comes definetly from the new fuser.

[Valsimot]

I would print 100  empty pages for testing purposes if the smell still persist would ask for a new fuser.

[Tiz2]

OK I'll try.

thanks a lot.