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‎01-04-2020 10:29 AM

HP Recommended
Product: hp laserjet cm4540
Operating System: Microsoft Windows 7 (32-bit)

When I returned from vacation and turned on my laserjet cm4540 mfp equipment, a blue screen appeared with the following errpr 99.09.66 and someone who tells me what I can do please does not let me advance

1 REPLY 1

‎01-04-2020 02:39 PM

HP Recommended

A 99 error is always related to the harddrive. If you know how to get into the preboot menu you can try formatting the drive and reinstalling the firmware, but in my experience usually the drive will need replacement.

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