• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎10-16-2018 08:00 AM

HP Recommended
Product: cp3525dn
Operating System: Microsoft Windows 10 (64-bit)

Printer will not reboot after a power off situation.

Error message 49.00 FF ERROR

to continue turn off then on.

Continues to display same message after many cycles of off/on

1 person had the same question
1 REPLY 1

‎10-16-2018 10:24 AM

HP Recommended

Plug out every line, power USB Net, then plug just one line  power and power on it.

Can it come to ready?

 

If yes you have to find out which PC is sending something that cause it.

Delete all the print queue.

Plug back net ,USB then re-print again abd see what happen.

 

If it is still 49.00.FF Error Do a Cold Reset (or Restore Default) then do a NVRAM.

Still not work then you may have a bad formatter maybe need to be replaced.

 

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.