• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
P laserjet P1606dn
Microsoft Windows 10 (64-bit)

I have an HP Laserjet P1606DN installed and working. I installed windows 10 on April 2 and whenever I print something
I get the following error notification
" ERROR PRINTING ON HP LASERJET - PRINTER COULDN'T PRINT (NAME OF REPORT)". The page(s) print anyway with no problem.


Can anyone tell me how to get rid of this error?
I have another printer - HP office jet pro 8600 and it prints correctly with no errors.

thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I fixed the problem. 

 

I have LAN in my house. My HP P1606dn is a ETHERNET NETWORK Printer.  I went into PORTS on the printer and CHANGED my PORT to TCP/IP connection. 

 

IT WORKS.

View solution in original post

3 REPLIES 3
HP Recommended

Hey @tippy2,

 

Welcome to the HP Support Forums!

 

I understand that you are having some issues with an error message when printing from Windows 10 to your Laserjet P1606dn Printer. I can help you with that.

 

To resolve this:

  1. If the printer is connected to your PC through a USB cable, remove it.
  2. Close all other programs you have open.
  3. In your search bar type in Printers and open Devices and Printers.
  4. Right-click on any icons of your printer listed.
  5. Click on Remove Device.
  6. Repeat for any other icons of your printer listed.
  7. If you removed the USB cable, connect it. If not, click on Add Printer and follow the prompts to add your print queue to your PC.

Please let me know the results after following the above. If you are able to print with no error, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
HP Recommended

I fixed the problem. 

 

I have LAN in my house. My HP P1606dn is a ETHERNET NETWORK Printer.  I went into PORTS on the printer and CHANGED my PORT to TCP/IP connection. 

 

IT WORKS.

HP Recommended

@tippy2 wrote:

I fixed the problem. 

 

I have LAN in my house. My HP P1606dn is a ETHERNET NETWORK Printer.  I went into PORTS on the printer and CHANGED my PORT to TCP/IP connection. 

 

IT WORKS.


I was having the bogus error as well. My printer port was set to Standard TCP/IP ... I changed it to Advanced TCP/IP, and that seems to have solved the problem. Thanks!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.