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- HP Community
- Printers
- LaserJet Printing
- Re: windows 10 bogus printer error

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04-05-2016 08:50 AM
I have an HP Laserjet P1606DN installed and working. I installed windows 10 on April 2 and whenever I print something
I get the following error notification
" ERROR PRINTING ON HP LASERJET - PRINTER COULDN'T PRINT (NAME OF REPORT)". The page(s) print anyway with no problem.
Can anyone tell me how to get rid of this error?
I have another printer - HP office jet pro 8600 and it prints correctly with no errors.
thanks in advance.
Solved! Go to Solution.
04-06-2016 09:07 AM
Hey @tippy2,
Welcome to the HP Support Forums!
I understand that you are having some issues with an error message when printing from Windows 10 to your Laserjet P1606dn Printer. I can help you with that.
To resolve this:
- If the printer is connected to your PC through a USB cable, remove it.
- Close all other programs you have open.
- In your search bar type in Printers and open Devices and Printers.
- Right-click on any icons of your printer listed.
- Click on Remove Device.
- Repeat for any other icons of your printer listed.
- If you removed the USB cable, connect it. If not, click on Add Printer and follow the prompts to add your print queue to your PC.
Please let me know the results after following the above. If you are able to print with no error, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.
I work on behalf of HP
Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.
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09-04-2016 03:22 PM
@tippy2 wrote:I fixed the problem.
I have LAN in my house. My HP P1606dn is a ETHERNET NETWORK Printer. I went into PORTS on the printer and CHANGED my PORT to TCP/IP connection.
IT WORKS.
I was having the bogus error as well. My printer port was set to Standard TCP/IP ... I changed it to Advanced TCP/IP, and that seems to have solved the problem. Thanks!