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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
HP Recommended

Hey all,

 

I have a couple of HDX-4500 units that I am deploying to users with a home office setup, i.e. a cable modem with a Cisco or Netgear router behind it.

 

Getting it to work is NOT a problem.  I have the NAT traversal working, it's registering with the VBP-ST, places and recieves calls just fine, thank you.  Users are quite pleased.

 

What *is* my issue is that because it is using a NAT'd address, I can not directly browse to and administer the unit in terms of pushing software updates, updating the Directory, etc. 

 

It's not a serious problem but it does limit my ability to remotely support these video units.  Does anyone know of any tricks to work around this?

3 REPLIES 3
HP Recommended

Tom,

 

It seems that RP VDM 400 (reincarnation of CMA 4000) or RP RM (CMA 5000) - depending of the number of devices to manage - are just you need. They are intended for centralized provision and S/W update and work fine with VBP-ST. More details can be found >>> here <<< and >>> here <<<.

 

Hope this could help.

Mike

HP Recommended

Hi there 🙂

if you want to have full management, you would need another video border proxy (VBP-E) in the remote locations.

The simpler way would be to get some dyndns accounts for your remote locations (to have a fixed address for remote management), open port 80 on the router and forward that port to the lan ip of the vc machine (make sure, that your webinterface is password-protected).

HP Recommended

Both @

ee the note near the left-bottom of pg2. 

"Organizations that cannot use a firewall to protect video endpoints for cost reasons should disable remote management through the Security -> Enable Remote Management configuration menu, ensuring that Web, Telnet, and SNMP are not selected. "   For what you need to do, you're going to need to leave Web open.  Please be sure to set a strong admin password! 

 

Finally, keep an eye on http://www.polycom.com/security  and your system properly patched.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.