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- Poly Video Conferencing
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- Dispaly Problem Poly X30

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04-06-2022 02:41 AM
During a Teams call if I share the content of my PC it's in the right direction for the person with whom I make the call but upside down on my meeting screen
In addition, if I put the device mode, it does not detect the USB 3.0 connection or the USB-C connection
04-06-2022 07:04 AM
Hello @LucasLam ,
Welcome to the Poly Community.
Both the communities Must Read First or Read 1st and if available the FAQ reference the basic minimum information a new or follow up post should contain.
This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.
Unfortunately, your post fell a bit short of the above-explained requirements and we kindly ask you, therefore, to ensure to read these sections and ensure a reply (not Edit!) provides as much detail as possible
Please ensure you familiarise yourself with the FAQ’s listed in my signature for your convenience.
In regards to the upside-down HDMI share is the device mounted under the screen? If yes this is a known issue and I suggest logging this with our support organisation.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN