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‎01-31-2017 08:31 AM

HP Recommended 
Oi pessoal, Tenho um problema muito sério com o meu QDX6000. De repente o equipamento permanece em todos os momentos na tela de atualização ou restauração de fábrica. Alguém sabe como resolver isso?
 

 

3 REPLIES 3

‎01-31-2017 08:57 AM

HP Recommended

Hello wdias0,

welcome to the Polycom Community.

We only support English within this community.

 

Using Google Translate I understand you have a boot loop. How did this happen?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎01-31-2017 10:00 AM

HP Recommended 
Hi everyone, I have a very serious problem with my QDX6000. Suddenly the device remains at all times in the factory update or factory reset screen. Does anyone know how to solve this?
 

 

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‎08-16-2019 10:23 PM

HP Recommended

I just experienced the same problem with QDX 6000 while it was turned on normally and appeared the SYSTEM UPDATE screen.  After rebooted, the same update appeared again and again.  Could you please advise how to solve this issue.  Thanks

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