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‎08-20-2021 09:37 AM

HP Recommended
Model:G7500
Hardware Version:7
Software Version:3.6.0-350035

I have a G7500 that keeps reverting the room name to a previous setting. I'll change it and once it restarts it rolls back to the previous name. I've done a hard reset, started from scratch and the previous name was still there after resetting. 

Any ideas? 
Thanks
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-25-2021 12:32 PM

HP Recommended

Turns out that it was in fact Lens, I had forgotten that I had added this particular G7500 as a test.

View solution in original post

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4 REPLIES 4

‎08-20-2021 09:46 AM

HP Recommended

Hello @jbass_srcinc 

 

Lens or RPRM?

 

check the provisioning settings

 

replied via a mobile device 

------------------------------------------------
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‎08-20-2021 09:51 AM

HP Recommended

Neither, it's manually configured.

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‎08-23-2021 06:31 AM

HP Recommended

Service Request Number 1-23527211921

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‎08-25-2021 12:32 PM

HP Recommended

Turns out that it was in fact Lens, I had forgotten that I had added this particular G7500 as a test.

Was this reply helpful? Yes No
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