Guidelines
We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
Locked

‎09-20-2017 01:56 AM

HP Recommended

Hello all, great to see an active community and hopefully you can guide me in the right direction. I am looking for some advice with getting various Polycom end points up and running on our domain.

 

The devices are inherited and we currently do not have any means to manage them. We have a combination HDX 4000, 4500, 6000, 8000's and some Real Presence 500's. These were previously tied up together to an RMX bridge for internal room directory/lookup but this is now no longer available.

 

Ideally I would like integrate them with Skype4b and or o365 for point to point and multipoint video conferencing, however after some investigation it appears the older units may not be compatible by default.

 

Any advice and suggestions are welcome and thanks in advance.

3 REPLIES 3

‎09-20-2017 02:00 AM

HP Recommended

Hello Rays,

welcome to the Polycom Community.

There are many factors depending on the software versions you are using on the various devices.

 

I suggest you work with a Polycom reseller / Polycom Sales engineer in your region.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎09-20-2017 10:57 AM

HP Recommended

The HDX products do not support S4B and O365, they may work in the S4B on-prem but that is not a support configuration and all the HDX products are past their End of sale date or will be at the end of Sep, 2017.  The best value for an HDX is as a trade-in on a RP Group Series.  Please consult with your Polycom reseller to see if there are any current trade-in opportunities at the present time.

 

The GS 500s do support both S4B and O365 but require a license for that interoperability and those can be purchased from any Polycom reseller.

 

 

Was this reply helpful? Yes No

‎09-21-2017 07:15 PM

HP Recommended

RayS,

 

You might look into someone like Pragmatic, their video as a service is completely Polycom based so most of what you were able to do with the RMX should be do-able with them.   And I believe they can help you merge others into your calls..

 

http://www.pragmatic-conferencing.com

 

They are a very respected Polycom Partner.

 

Good luck !

 

Gary Miyakawa

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.