-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Poly Video Conferencing
- Meeting Room Solutions
- Re: Group System support for Visca

Create an account on the HP Community to personalize your profile and ask a question

05-11-2017 12:39 PM
Hi all
Integrators reference manual shows a serial cable for group
2457-63542-001
but states that the pinout does not support Visca.
" The 8-pin mini-DIN RS232 connection is wired per Polycom RS-232 and does
not follow VISCA pinout convention. Do NOT try to use a cable meant to support
VISCA in this application as it will not work correctly "
If I have the correct cable, does group 500 support Visca cameras ?
Thanks
05-11-2017 05:12 PM
The list of supported non-Polycom cameras is listed in the release notes for the software version you are using. See the interoperability section.
You would use the proper HDCI breakout adapter for the camera you are using, which would provide a serial interface for your VISCA connection. Refer to the Group Series Integrator's Reference Guide for additional information on the HDCI adapter cables that are available.

05-12-2017 08:56 AM
Thanks
I understand that in the case you mentioned camera control will use the serial connection through the breakout cable.
How about the serial port on the enpoint GS310/500? Is it possible to control a VISCA camera, connected to the HDMI content port, through this serial port ?
In this case I believe we can´t use the group remote control, but instead we would need an automation solution to send telnet commands to the group system, correct ?