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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Dear All,

 

Can any one let me know the steps to get upgrade firmware of group series.

 

I had gone through the firmware upgradation page from web but i am getting tab to get upgrade from polycom server,is that server link stright a way with polycom ftp server or it would find the firmware file path in LAN side.

 

Kindly please share your experiences to make this fix.

 

Thanks & Regards

GC 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Please refer to Installing Software and Options for the Polycom RealPresence® Group Series and Accessories on the Setup and Maintenance section of the Polycom support web page for Group Series.

 

Link is here

View solution in original post

1 REPLY 1
HP Recommended

Please refer to Installing Software and Options for the Polycom RealPresence® Group Series and Accessories on the Setup and Maintenance section of the Polycom support web page for Group Series.

 

Link is here

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