• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
HP Recommended

Hi,

 

I'm kind of very begginer to this stuff. I have a question:

 

I have a HDX7000 with an routable IP. Everything is working good so far.

Today I received some contact information vor a video conf.  It is something like an email address. Until now we only call to IP addresses and  ISDN lines.

 

What do I need to complete this call?

 

Finally, we got an IP from this customer, and when I called that IP I got something like an address book when I selected location / office / person I want - and worked fine. - Also, how can I do that?

 

 Thank you very much in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The dialing with something like an e-mail address is called Annex O dialing.  The current software on the HDX supports Annex O dialing, as of 3.0.

 

The calling you described in the 2nd part is calling into a Gateway and the Gateway routes the call.  You Polycom sales or reseller's sales/system engineer can talk to you about this more.

 

 

View solution in original post

2 REPLIES 2
HP Recommended

The dialing with something like an e-mail address is called Annex O dialing.  The current software on the HDX supports Annex O dialing, as of 3.0.

 

The calling you described in the 2nd part is calling into a Gateway and the Gateway routes the call.  You Polycom sales or reseller's sales/system engineer can talk to you about this more.

 

 

HP Recommended

Thanks a lot for clarifying the situation. I can hardly wait for a gateway quotation

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.