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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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I've been trying to get a work around for a Poly E70 in a large meeting room on MS Teams.  Unfortunately, the tracking only manages to work in 3/4 of the room due to the size of the room being a bit too long.  I was hoping I could setup the default view (what used to be preset zero in the old days) to view the far end of the room, while tracking would manage the front part of the room.  I have tried to setup presets etc, but it does not seem to set a default position and uses the most zoomed out view.  Has anyone played around with setting the default camera setting so it isn't the full room view when tracking is working out the speaker?


Thanks

2 REPLIES 2
HP Recommended

Hello @ChrisAdc1 ,

 

Welcome to the HP community.

 

Unfortunately, your post does not contain the currently used Software version for the HP Poly products, the additional HP Poly Hardware, and/or the Partner application you are using.

 

This is important especially in the future when someone finds this post in days, months, or years to come.

 

Please do not simply edit the original post but reply with the versions.

 

If an issue like this cannot be resolved via a public community post, please work with our support organization in your region. Details on how to contact us are in my signature

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

 G7500 codec

E70 camera

4.1.3 firmware update

MS Teams

Active Speaker tracking

 

This is more about camera operation than anything.  Can the default position be set to something other than what seems to be fully zoomed out when the tracking is unable to find the speaker. 

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