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- Re: Polycom Group 500 Activation Key for software Update

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03-11-2024 10:56 AM
Hi All,
i'm trying to find the webpage for the licence and activation for a Polycom Group 500. It used to be on the Poly support page but looks like its been removed from HP support (presumably since they're end of line now).
I can download the software update via the units internal webpage but I can't find a link anywhere that directs me to the page where I can generate the activation key.
thanks for any help!
03-11-2024 12:10 PM
Hello @Paul_FI_Ire,
Welcome to the HP Poly community!
Unfortunately, you will not be able to generate the activation key from the community form. I would request that you contact HP Support, and our support engineers should be able to help you with the activation key. HP Support can be reached by clicking on the following link: https://support.hp.com/us-en/poly
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
Regards,
Prajwal