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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Hi all.

We're all familiar with the MAC address part of a Viewstation/VSX/HDX/RPG S#.  Does the CX range follow the same convention.

ie Does it always start with 00:E0:DB followed by the last 6 digits of the S# minus the last 2 identifiers?

 

Pete

6 REPLIES 6
HP Recommended

Which CX product line?

 

CX 5100 / 5500

 

CX 7000

 

CX 8000


Thanks.

HP Recommended

Let's go with CX5100/5500 but I'm interested in all of them.  Pete

HP Recommended

Hello Pete,

nowhere near a CX7000 or CX8000 at present but the CX5100 and CX5500 should use 00e0db for the first three octets.


Not a rule of thumb and may change if we run out of these Mac's.

 

Example our new VVX 101 and VVX 201 phone who instead of 0004F2 now use 64167F as an example.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Colleagues,

 

Having at the moment no CX devices in hands I need to know the format of CX series products.

At my knowledge the 14 digits format is used, if so let me know how last two symbols identify the device?

 

HP Recommended

Hello Mike,

Have a look here:

 

image


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thanks!

 

So we begin:

 

CX5500 = DA

 

Lets continue!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.