• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
Locked

‎09-08-2013 12:46 AM

HP Recommended

How We participate in meeting when one of the real presence desktop client participant is not in LAN. We cannot use scheduling option in mcu to make calls via IP address to participant because one of the participant is not in LAN. In fact one of the participant is in Coffee shop and using their WIFI access.

 

PLEASE HELP....

1 REPLY 1

‎09-10-2013 02:26 PM

HP Recommended

THe RPD needs to be registered to the same gatekeeper as the other clients.  This sounds like a NAT issue where an Internal non-routable IP address is being sent from the RPD behind the WIFI

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.