Remote Control Camera Presets

[sherlockab]

Hi All

I have a Group 700 system Ver 6.17 in the Auditorium I look after

I have Preset set up as default so I can use 0 - 9 to control the cameras

If however I have to enter a Bridge Meeting ID/Password when dialling, I then select # to switch to DTMF and enter in the code

DTMF is then on for the whole meeting and I cannot use the presets

I believe I have pressed most keys to try and get back to presets instead of DTMF but cannot get them to work until the next call

Anybody know how to switch back?

Regards

Ade

[Polycom_Video_E · Accepted solution]

Once the Touch Tones Enabled times out you should be able to do presets.

What I would verify is in your configuration that the Keypad function is set to presets.  See the image.