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01-02-2013 05:22 AM
Since we haven't yet had an RPG to play with is it reasonable to assume SS-CSeries integrate with RPG systems the same as HDXs. Through the standard Walta Mic Port?
Any caveats we should be aware of?
Pete
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01-03-2013 02:16 AM
Hello Pete,
do you mean the new group series codecs?
If yes then the connectivity has not changed and the usual cabling is being used as far as I am aware.
The SoundStructure should be on the latest available build as well.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
01-03-2013 02:16 AM
Hello Pete,
do you mean the new group series codecs?
If yes then the connectivity has not changed and the usual cabling is being used as far as I am aware.
The SoundStructure should be on the latest available build as well.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
08-06-2013 01:10 AM
petet,
we have an experience with RPG 500 and SST integration.
It is working well. Connection cables are the same, just strictly follow documentation.
One major drawback I found is that RPG does not support PSTN connection. So you cannot easily add an external audio participant into the call in case of need or use SST in the room for audio calls only.
SST has ability to add PSTN calls but you need too separte remote controls to handle PSTN calls on SST and Video calls on RPG.
Though it is not a problem if you have working H.323 gateway or SIP trunk which can dial to PSTN
02-09-2015 02:58 AM
I have a setup with one Soundstructure C12, one RealPresence Group 500, two Polycom Ceiling microphones and 3 stereo program audio inputs and 3 stereo outputs.
The two microphones is connected in series so there is only one cable in to the SS-C12 C-link ports. But I can't get the RPG500 and the microphones to work at the same time. Seems that I can not get any response from what is connected to the second C-link port. Both RPG500 and mics works fine on the first port alone so I dont think there are any cabling issues.
Does the RPG500 needs to be in series with the microphones, or are there any other tricks to get both the RPG500 and ceiling mics to work at the same time on the SS C12?
I have for a year ago done another setup with one SS C12, one HDX 7000, two Polycom Ceiling microphones and 3 analog inputs. This setup works just fine and the microphones are on the first c-link port and the codec on the second.
06-29-2015 02:04 AM
Take a look at SoundStructure Hardware Installation Guide. Note on p. 2-9 states:
----------------
Connect any HDX microphones to the right Conference Link2 port (when facing the
rear panel).
Connect the Polycom HDX video conference system to the left Conference Link2
port (when facing the rear panel).
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