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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
Locked

‎02-25-2025 06:45 PM

HP Recommended
Product: Codec AV Bar Controllers TC8
Operating System: Other

NocturnalDC_0-1740534272560.png

G7500 updated to 4.4.1 though. Just having issues with TC8. Thanks!

1 REPLY 1

‎02-25-2025 11:58 PM

HP Recommended

Hello @NocturnalDC ,

 

Welcome back to the HP Poly community.

 

On multiple other occasions, you have been reminded to follow up on your previous posts before posting new questions.

 

Checking this I found this never happened.

 

Therefore, I will not reply or help you by utilizing the Community search for the error message or the Video FAQ.

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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