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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

I have a poly com that connects to a zoom session the judge sets up.
Judge will move them to a breakout room.
The asterisk they think they should be pushing to level the breakout room is greyed out.

The have to hang up and call in again.

Advice, ideas - greatly appreciated.

Thank you.

1 REPLY 1
HP Recommended

Hi @jtruitt ,

 

Welcome to the Poly community.

 

Please be specific about the product line and explain more about the problem. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.